The IT Refurbishment Process

The IT Refurbishment Process

IT devices such as refurbished laptops, refurbished desktops and refurbished monitors are gaining popularity as buyers become savvy on the benefits of purchasing refurbished IT. The term 'refurbished' literally means to restore or recondition to a ‘like new’ condition for reuse. This article talks through the different steps involved in our refurbishment process before our refurbished IT equipment is approved for resale.

Step 1: Inspection and Categorisation
On arrival at our facility we remove any identification marks and stickers from the equipment. All products are visually inspected and examined for cosmetic damage. Any units unsuitable for remarketing will be removed to be securely recycled.

Step 2: Data Erasure
A BIOS factory reset is carried out to remove any configurations and return the equipment back to manufacturer default settings. The computer hard drive is data-wiped to the highest Government standard using Blancco Data Cleaner. Blancco guarantees 100% secure, permanent erasure of data by wiping each drive 3 times before passing it as 100% successfully erased. This in turn allows the IT Asset to be safely remarketed without any risk of remaining customer residual data.

Step 3: Cleaning
The exterior of the equipment is cleaned to remove any accumulated dirt and dust. The interior is cleaned with high pressure air blown inside the equipment to remove dust from the internal components and in the inner walls of the casings.

Step 4: Grading
The equipment is graded based on the cosmetic condition. Grade A units may have small signs of use such as light scratches or other minor scuffs and blemishes. Overall the cosmetic condition will be excellent. Grade B units will show more signs of wear; they may have scratches/scuffs to the casing and signs of heavier wear on the palm rest or keyboard. These cosmetic blemishes will have no impact to the system’s overall functionality or performance.

Step 5. Repairs and Parts Replaced
All products are visually inspected and examined for cosmetic and internal damage. Replacement of parts such as any missing or damaged RAM, battery packs, power supplies, keyboards, screens etc. are repaired.

Step 6: Software Installation and Licensing
A new Windows operating system and genuine refurbished Microsoft licences are installed and activated. Original Equipment Manufacturer (OEM) software is used to test components such as the CPU, RAM, optical drive and hard drive.

Step 7. Testing and Quality Control
At this stage all aspects of the refurbishment process are tested and checked to make sure that every product meets our high quality control standards before being dispatched.

Step 8. Product Packaging and Resale
After final inspection the product is placed in protective packaging either boxed or stored in shrink wrapped pallets for storage or until shipment. We offer free delivery in the UK and Ireland and we are so confident in our refurbished products that we offer a 12 Month Return to Base Warranty.